Commission for Case Manager Certification (CCMC) Exam 2025 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What is the goal of quality management in healthcare?

Maximizing operational efficiency

Looking retroactively at patient care issues

Preventing patient problems from occurring

The goal of quality management in healthcare is fundamentally centered around improving patient safety and outcomes, which is best encapsulated by the focus on preventing patient problems from occurring. This proactive approach seeks to identify potential risks and implement strategies to mitigate them before they affect patients. By prioritizing prevention, quality management ensures that healthcare providers deliver safe, effective, and high-quality care, ultimately enhancing the patient experience and outcomes.

While maximizing operational efficiency or facilitating faster patient discharge are important aspects of healthcare delivery, they are not the primary goals of quality management. Similarly, looking retroactively at patient care issues can be a part of quality improvement processes but does not align with the proactive stance of preventing problems. Quality management emphasizes continuous improvement and proactive strategies to enhance care quality, making prevention of patient problems the correct focus.

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Facilitating faster patient discharge

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