Commission for Case Manager Certification (CCMC) Exam 2025 – 400 Free Practice Questions to Pass the Exam

The final step in the case management process is the discharge from case management. Discharge signifies the formal conclusion of the case management intervention, indicating that case managers have achieved the established goals for the client, and the individual no longer needs intensive support or services.

At this point, the case manager ensures that the client's needs have been met, evaluates the effectiveness of the interventions, and may provide resources for future support if necessary. This step is crucial, as it encompasses not only the completion of services but also the transition of the client to a state of self-sufficiency or ongoing support as needed.

While follow-up is essential in monitoring the client’s progress after discharge, and evaluation plays a significant role in assessing outcomes and identifying areas for improvement throughout the case management process, the act of formally discharging a client denotes the end of the case management relationship. Furthermore, implementation refers to the execution of the care plan, which occurs prior to discharge.