Commission for Case Manager Certification (CCMC) Exam 2025 – 400 Free Practice Questions to Pass the Exam

The term that clearly relates to the safety and effectiveness of healthcare delivery within case management is quality assurance. This concept involves systematic processes and procedures designed to monitor, evaluate, and improve the quality of care delivered to patients. In the context of case management, quality assurance ensures that healthcare practices meet predefined standards and provide effective intervention strategies, which ultimately protect patient safety.

By implementing quality assurance measures, case managers can assess various aspects of care, identify areas for improvement, and ensure compliance with established healthcare protocols. This not only enhances patient outcomes but also fosters a culture of accountability and continuous improvement within healthcare settings.

While care coordination, care optimization, and resource management are important components of case management, they do not specifically focus on the overall safety and effectiveness of care delivery. Care coordination emphasizes the organization of patient care activities and information sharing among healthcare providers. Care optimization focuses on maximizing the efficacy and efficiency of interventions, while resource management pertains to the effective use of available healthcare resources. These concepts contribute to quality assurance, yet they do not encompass the broad scope of monitoring and improving safety and quality in healthcare delivery.