Commission for Case Manager Certification (CCMC) Exam 2026 – 400 Free Practice Questions to Pass the Exam

Question: 1 / 400

What is the first step in the case management process?

Assessing Problems

Identifying the Client and Obtaining Consent

The first step in the case management process is identifying the client and obtaining consent. This foundational phase is crucial because it establishes the case manager's relationship with the client and ensures that the client is informed about the services being provided. By identifying the client, the case manager confirms who is receiving assistance, which is essential for tailored support. Obtaining consent is equally important as it respects the client's autonomy, privacy, and legal rights, allowing the case manager to proceed with interventions in an ethical manner. This step lays the groundwork for effective assessment and subsequent planning, ensuring that the process is client-centered and legally compliant.

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Planning Goals

Evaluating Outcomes

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